Understanding Our Services

Non-Clinical Pastoral Care

Eldr is committed to providing clear and transparent information about our services. It is crucial for all users to understand the nature and limitations of the support we offer.

We Are Not Clinical Providers

• Eldr is not a clinical mental health service.
• Our pastoral care providers are not licensed therapists, psychologists, or psychiatrists.
• We do not diagnose or treat mental health conditions.
• Our services are not a substitute for professional medical advice, diagnosis, or treatment.

We Are an Expression of the Church

• Eldr is a faith-based virtual pastoral care service.
• We are an expression and ministry of the Church and the Gospel of Jesus Christ.
• Our services are rooted in spiritual guidance, pastoral care, and faith-based support.

What We Offer

• Spiritual companionship and guidance
• Faith-based conversations and support
• Pastoral care for emotional and spiritual well-being
• Assistance in exploring questions of faith, meaning, and purpose
• Support in navigating life challenges from a spiritual perspective

When to Seek Clinical Help

If you are experiencing severe emotional distress, thoughts of self-harm, or symptoms of a mental health condition, we strongly encourage you to seek help from licensed mental health professionals or contact emergency services immediately.

Our Commitment to Your Well-being

While we are not clinical providers, we are deeply committed to your spiritual and emotional well-being. If at any time we believe your needs would be better served by clinical mental health services, we will encourage you to seek appropriate professional help.

Confidentiality and Privacy

While we strive to maintain confidentiality, please be aware that our services do not carry the same legal protections as communications with licensed mental health professionals. For details on how we handle your information, please refer to our Privacy Policy.

Acceptance of Terms

By using Eldr’s services, you acknowledge that you have read, understood, and agree to the terms outlined in this disclaimer. You recognize that Eldr provides non-clinical, faith-based pastoral care and is not a substitute for professional mental health services.

If you have any questions about this disclaimer or our services, please contact us at [contact information].

Remember, your spiritual and emotional well-being is important to us. We are here to support you on your faith journey while recognizing the boundaries of our pastoral care services.